Business Process Outsourcing Strategy in the Audiovisual Industry in Kenya

Abstract

Outsourcing is a business philosophy that implies entrusting business to other people, (outsiders) to perform them on your behalf .When employing a BPO strategy it is important to understand the basic assumptions. The is not on cost saving or returns on investment ROI. But to outweigh the benefit realized in the short-term or long term.The Kenya Government is doing much to set up the ICT infrastructure and encourage the BPO in the country. The benefits that can be derived from companies outsourcing some of their services are numerous and firms only need lo take advantage of the available opportunities..........