Browsing School of Business by Author "1df5dbd9-4d01-4407-8d25-9a98b1ce9013"
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Effects Of Service Quality On Performance Of Liberty Life Assurance Kenya Limited
Obukanga, Tom Libutsi (University of Nairobi, 2019)Service quality is key in sustainability of business in a competitive market place. In order to survive in the highly competitive service environment, it is imperative for service industries to provide high quality ...