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Information Technology Service Management and Organisation Performance of Commercial Banks in Kenya
(University of Nairobi, 2021)
Commercial banks have been increasingly adopting information technology to assist carry out its operations effectively. So as to better manage these services effectively IT service management has been implemented through ...
Business Process Outsourcing and Operational Performance of Commercial Banks in Kenya
(University of Nairobi, 2022)
The general purpose of the research was to establish the impact of business process outsourcing on the operational performance of1commercial banks in1Kenya. The specific objectives were to establish the level of business ...
Effect of Internal Auditing on Financial Performance of Commercial Banks in Kenya
(University of Nairobi, 2022)
Goal for the study was to ascertain how internal auditing affect financial performance of
commercial banks. The study's main goals was to evaluate the independence of internal auditing,
the level of technical proficiency ...