Perceived factors influencing employee turnover in SDV Transami, Kenya

Abstract

Organizations invest a lot in their employees in terms of induction, training, developing, maintaining and retaining them. Employee turnover is the rotation of workers around the labour market; between firms, jobs and occupations; and between the states of employment and unemployment. The objective of the study was to determine the factors perceived to be influencing employee turnover in SDV Transami. The literature review of the study discusses in detail the factors that have been shown to influence employee turnover. The design of this research was a descriptive survey with simple random sampling employed as its sampling design. The sample was composed of 96 employees who were randomly selected from each of the 17 departments. Primary data from the respondents was collected using a semi-structured questionnaire. Descriptive statistics such as means, standard deviation and frequency distribution was used to analyze the data. Data presentation was done by the use of pie charts, bar charts and graphs, percentages and frequency tables. In addition, The study also used factor analysis to analyze the collected data in order to outline the major factors perceived to be influencing employee turnover in the logistics industry specifically SDV Transami Kenya. The results show that none of the listed factors were perceived to be extremely influencing employees‟ turnover. The factors that were found to be fairly influencing turnover were unmet expectations about the job, lack of satisfaction with the job, lack of recognition for work done, lack of flexibility in the job, involvement in the job among others. From the study and related conclusions, the researcher recommends further research in the area of the role of economic factors in influencing job turnover in organizations in Kenya. Further research studies should be done on the role of Salary and rewards on job turnover in organizations in Kenya.