Performance management at the Sacco societies regulatory authority (SASRA)

Abstract

The study’s objective was to identify performance management practices in Sacco Societies Regulatory Authority. The researcher adopted case study research design as this type of study research describes in depth the characteristics of behavior or condition and is the most appropriate for studying a subject in detail to bring up the unique issues such as set in the objectives of this study. The type of data collected was qualitative in nature and was collected using an interview guide. The interview got information about the performance management practices employed in Sacco Societies Regulatory Authority. Interview method was preferred due need for detailed information about the management thoughts and behaviors and the need to explore new issues in depth. The researcher interviewed the chief manager human resources and administration under whose docket performance management is premised. It was expected that most of the data was qualitative and was collected from a single organization, and thus was analyzed using content analysis technique. The results were then presented systematically in line with the literature reviewed and where applicable appropriate tables were used. From the research findings, it can be concluded that SASRA had in place all of the reviewed performance management practices. Based on the study’s conclusions, the researcher made several recommendations for policy and practice as well as for further research