Strategies adopted by Athi Water Services Board towards the achievement of Millennium Development goals on Water and Sanitation

Abstract

An organization without adequate and proper strategies is like a person without sight or a ship sailing without radar. A strategy is the direction and scope of an organization over a long term period which gives advantage for the organization through its usage of resources within a challenging environment to meet its set targets. The business strategy perspective argues that achieving competitive advantages can be obtained by pursuing coherent competitive strategies. The strategies should be aligned towards making service provision more effective and efficient. The research for this study was a case study of the strategies adopted by Athi Water Services Board towards the achievement of MDGs on Water and Sanitation. The data collection instrument used was an interview guide and content analysis was use to analyze the qualitative primary data obtained by conducting interviews and secondary data from the board records. The findings from the study were that the board uses low cost strategy, differentiation focus strategy and resource base strategy in order to achieve its objectives. These strategies enable the board to minimize costs where possible and offer quality service to its customers and adoption of modern technological innovations in service provision. The research was a case study of the strategies adopted by Athi water Services Board towards the achievement of millennium development goals on water and sanitation and therefore the research may need to be replicated in other water sector institutions to establish whether there is any consistency in the application of the strategies adopted by this institution in its endeavors to achieve their objective.