Challenges Facing the Implementation of Strategies Adopted by the City Council of Nairobi for Effective Revenue Collection

Abstract

Much of the previous research into the challenges to strategy implementation mechanism has concentrated generally on developed countries. Not much known local study has focused on the challenges facing the implementation of strategies adopted by local authorities in Kenya. This study therefore sought to fill the existing research gap by carrying out a case study on the challenges facing the implementation of strategies adopted by the city council of Nairobi for effective revenue collection. This research was conducted through a case study. The target population of this study was the managerial staff working in the city council of Nairobi. This paper utilized an interview guide used in various previous research projects. This study collected qualitative data using a self-administered interview guide. The response received was analyzed by content analysis. From the findings, the study established from most respondents that the challenges facing the implementation of strategies adopted by the city council of Nairobi for effective revenue collection are better resolved for performance to improve to a very great extent. The study further established that most of the respondents were in agreement that the challenges facing the implementation of strategies adopted by the city council of Nairobi for effective revenue collection is a comprehensive important measurement and there needs to be mitigation methods to be used for various organizations hence much important if strategy is effectively implemented and utilized. This study therefore recommends that in order to avoid many impediments, the city council of Nairobi should make sure that its strategy implementation is sufficient to enable administration, credit and financial management.