Employees’ perceived factors affecting strategic Performance culture at the betting, control and Licensing board in Kenya

Abstract

Achieving performance excellence is a continuous dynamic process and various organizations are employing diverse strategies to achieve high performance levels. High performance culture in an organization creates staff commitment to the organization’s success but to sustain the culture, it requires a continuous evaluation of factors that affect its sustainability. The study investigated factors that employees perceive to be affecting strategic performance culture at the Betting, Control and Licensing Board in Kenya. The study was a census survey and the target population was the two hundred employees of the board in Kenya. Primary data was collected by use of statements that respondents were required to indicate their level of agreement on each of the variables’ aspects. Descriptive statistics was used for the analysis to get the weights of various aspects and frequency distribution presented the information in a more understandable way. The findings were evident that board’s employees perceive aspects of board’s leadership and management, the strategic planning process, employees’ of alignment , rewards, reinforcement and recognition program, and the existing organization culture as factors perceived to affect strategic performance culture at the board . At the same time employees are not sure of the effect of some variable aspects presented. Based on the findings, one may conclude that many aspects in the organization need to be looked to change employees’ attitude and also educate most of the employees towards having positive perception to reduce the indecisiveness among employees.