The effect of employee empowerment on motivation at the Kenya Literature Bureau

Abstract

The study focuses on the effect of employee empowerment on motivation at the Kenya Literature Bureau. The main areas explored include employee empowerment programs, benefits of employee empowerment, employee motivation and the relationship between employee empowerment and motivation. The findings are considered solid and concrete since the respondents had enough experience to give acceptable and realistic responses. The majority had worked in the firm for over 6 years. This duration is long enough for one to have mastered the operations of the firm and understood all aspects of the job hence the ability to answer most questions objectively. The management at KLB seeks employee’s opinion occasionally and the employees are least involved in making key decisions. However, despite being mechanistic, the firm has a good internal control system system and the management is able to make decisions on its own without having to seek advice from the outside. When it comes to the impact of employee empowerment motivation, the respondents agreed to a great extent that employee empowerment increases the quality of goods and services, increases the competitive advantage, increases efficiency and effectiveness, increases employee motivation, self esteem and organizational commitment and also increases job autonomy. The findings indicate that there is need to foster an organic organizational structure rather having a mechanistic one. There is need to promote and enhance quality of work life that involves more than just an employee working in the firm.