Strategic change management practices at the Agency for Cooperation and Research in Development in Kenya

Abstract

Strategic change management needs to take account of both internal and external factors that affect the implementation of the change programme. It should also make use of appropriate change management models. In strategic change management therefore, organizations adopt various practices in order to ensure that the desired change is achieved. The aim of this study was to establish the strategic change management practices at ACORD. The study had two objectives to achieve: To establish the strategic change management practices adopted by ACORD and to find out the challenges of adopting various strategic change management practices at ACORD. The study adopted a case study research design and data was collected through an interview guide from senior management staff at ACORD. The findings revealed that there are a number of strategic change management practices prevalent at ACORD. They include: formation of working groups during the change implementation process; proper and timely communication of the change to all stakeholders; enhancing the resources to create a stable financial base for the organization; reducing chances of resistance through the working groups and adopting a leadership style that respects the views of the stakeholders. The challenges facing ACORD during strategic change management include: scarcity of finances, resistance to change from the stakeholders, cultural diversity and leadership.