dc.description.abstract | The primary goal of this study is to formulating a framework that will assist Kenyan enterprises
adopt the SD-WAN technology. To achieve this the study was guided by the following specific
objectives: To investigate the influence of technology on the adoption of SD-WAN at the
enterprise organizations in Kenya; To investigate the organizational issues on the adoption of SDWAN
at the enterprise organization in Kenya; To investigate the environmental issues on adoption
of SD-WAN at the enterprise organizations in Kenya and to formulate a framework that can be
used as guideline for Kenyan enterprises to adopt SD-WAN technology. This study reviews four
models that have been developed and used in earlier research to explain technology usage and
behavior. These models are: Technology Acceptance Model (TAM), Innovation Diffusion Theory
(DOI), Technology-Organization-Environment (TOE) Model and Unified Theory of Acceptance
and Use of Technology (UTAUT). A descriptive research design was used to obtain information
concerning the current status of the problem. The target population of this study was the 64
enterprises listed on Nairobi Stock Exchange (NSE). The researcher used a questionnaire as the
primary data collection instrument. After data collection, a thorough check will be done on the
questionnaires before coding and entering the data in software (Statistical Package for Social
Sciences) for analysis. The analysis of the respondent’s data showed that indeed technological
factors do influence the adoption of SDWAN. These factors technological factors constituted,
security concerns within their environment, the challenges they face with the current WAN, service
reliability, network reliability, bandwidth limitations and the current network management. The
study analyzed organizational factors to assess the influence of organizational factors on the
adoption of SDWAN. These specific factors included support from top management by providing
support in key decision making, size of the firm/organization and the change process in the firm.
The most emphasized factors were the size of their organization and support from top management.
The study concluded that there is a significant relationship between existing internal technologies
within the organizations and the SDWAN technology and the existing internal technology
influences adoption of SDWAN technology in organizations. The study finally concluded that
competitive pressure significantly contributes the adoption of new technologies including
SDWAN adoption and that there is a statistically significant relationship between external support
and adoption of the SDWAN technology. | en_US |