The Adoption and Usage Patterns of ChatGPT Among Students and Faculty Members in Higher Education: a Study of the University of Nairobi, Faculty of Education

Abstract

ChatGPT, a sophisticated AI-powered conversational agent, represents a paradigm leap in technological innovation in the higher education scene. This study examines the Adoption and Usage patterns of ChatGPT inside the prestigious Faculty of Education at the University of Nairobi. The investigation includes determining the motivational elements influencing students' decisions to integrate ChatGPT, revealing complex usage patterns among students, and clarifying faculty members' viewpoints on the incorporation of ChatGPT into educational approaches. The overarching goal is to have a thorough knowledge of the many educational implications and opportunities given by ChatGPT within this academic context. To get insights into the intricate dynamics of ChatGPT adoption, a methodologically rigorous mixed-method approach involving surveys, interviews, and focus group discussions is used. The survey reveals significant adoption rates among undergraduates (66.7%), postgraduates (83.3%), and faculty (60%). A granular investigation on the wide range of engagement patterns, from everyday interactions to sporadic usage, is carried out. Furthermore, the study defines the numerous roles that ChatGPT plays in the academic area, including tasks such as information retrieval, research facilitation, and problem-solving. According to users, the perceived benefits of ChatGPT use include essential aspects such as academic support, time efficiency, and increased creativity. Concurrently, concerns and misgivings are expressed, mostly about privacy concerns, ethical quandaries, and the validity of information sourced from the AI platform. The study concludes with a set of meticulously crafted recommendations for policymakers advocating for a comprehensive approach to adoption, nuanced policy formulation that addresses ethical concerns, strategic investment in faculty training, ensuring equitable accessibility, and instituting robust monitoring and evaluation mechanisms. Furthermore, the study suggests possibilities for further scholarly investigation, with a focus on assessing academic impact, an in-depth evaluation of ethical elements, and longitudinal studies to understand the long-term impact of ChatGPT within the educational landscape