Assessment of Experiences With Virtual Learning Among Students in Universities in Nairobi, Kenya

Abstract

This study sought to assess experiences of students in universities in Nairobi county with virtual learning. The objectives of the study were to explore the learning conditions prior-to introduction of virtual learning indicative of preparedness for online learning; investigate perceived benefits of virtual learning among students; and assess the challenges faced by students in universities in Nairobi in regard to virtual learning. The study adopted a mixed methods approach. Students in universities in Nairobi, Kenya were targeted. The study sampled 384 students from 8 universities, both public and private. Data for this study was collected using a questionnaire and interview schedule from the students. Quantitative data was analysed using descriptive statistics. Content analysis was used to analyse qualitative data. On the first objective, the findings show that majority (63.8%) of the students indicated that they did not believe their University was prepared for virtual learning. Majority (81.5%) of the respondents in the study indicated that they had ever used virtual learning. Slightly below half (47.6%) used zoom while 29.7% used Google Meet. Majority (66.8%) of the respondents agreed that virtual learning needsto be improved. On the second objective, 89.1% and 81.8% of the students, cited convenience and mobility as the main benefits associated with virtual learning respectively. Connectivity issues were the main challenge for thestudents in regard to virtual learning. The study concluded that preparedness for virtual learning among universities in Nairobi was poor. It was concluded that convenience, mobility and cost effectiveness were the perceived benefits on virtual learning while connectivity issueswere the main challenges. The researcher recommended that instead of using free applications, universities ought to use learning management systems which are tailored to the specific University’s teaching needs.