Implementation of Strategy at the Office of the Auditor General of Kenya

Abstract

Implementing strategy is crucial for public organizations aiming to transform their strategic visions into practical actions, enhancing both operational efficiency and responsiveness to customers. This process entails the meticulous execution of strategic plans, with a focus on ensuring alignment, accountability, and achieving measurable results. OAG Kenya’s strategic vision is anchored on its strategic plan 2021-2026, which focuses on delivery of timely audits reports aimed at transforming the lives of citizens. The strategic plan is based on principle 12 of the International Organisation of Supreme Audit Institutions (INTOSAI) framework for professional Pronouncements, which requires Supreme Audit Institutions (SAIs) to demonstrate their value and benefits to the citizens. The key challenges hindering strategy implementation in OAG Kenya as highlighted by directors at the corporate and regional level are diverse and complex. These include absence of detailed action plans and procedures for strategy implementation; Resource constraints that had restricted the ability for OAG to acquire adequate number of qualified staffs, invest in latest technology, acquire motor vehicles for logistics and conduct frequent comprehensive audits. In addition, poorly communicated strategy leading to confusion and misalignment among staff about goals and priorities. Rigid hierarchies and bureaucratic processes in place in OAG Kenya were cited as challenge in strategy implementation by all respondents at the corporate level. Further, a culture that is averse to change had made it difficult to adopt new approaches and technologies necessary for effective strategy implementation. The directors recorded various remedies to ensure successful strategy implementation at OAG. Effective strategy implementation at OAG Kenya could be enhanced by mobilizing resources through the allocation of adequate financial, human, and technological assets to support strategic initiatives. OAG Kenya should foster a culture of adaptability and innovation. Effective communication is key to addressing employee concerns and maintaining morale. A well-defined change management plan, including clear communication channels, employee involvement, and recognition of efforts, can mitigate challenges. Additionally, a robust monitoring and evaluation system is necessary to identify areas for improvement and make timely adjustments to the strategy.