Assessment of the Monitoring and Evaluation System of Haki Africa

Abstract

The study sought to explore the monitoring and evaluation system of Haki Africa located in Mombasa and Kwale Counties of Kenya. Haki Africa is an NGO whose main goal is to improve the livelihoods of people and foster human rights. The specific objectives of the study were to: assess the extent to which Haki Africa’s monitoring and evaluation (M&E) system conforms with the established M&E systems standards; and to explore gaps and challenges faced by Haki Africa’s M&E System. To attain this, the study utilized the UNAIDS (2009) framework. Purposive stratified sampling was used to select 62 respondents who comprised of Haki Africa’s top management and employees, including project beneficiaries and donor agencies. Document review, survey questionnaires, and interview schedules aided gathering of data. Quantitaive data from survey questionnaires was anayzed using Microsoft Excel 2016 spreadsheet where descriptive summaries were generated. QSR NVivo 12 software was used in the analysis of qualitative data collected from key informant interviews. Based on the results, the status of the M&E system of Haki Africa recorded an overall score of 57% from a possible total of 100%. Accordingly, the score suggests that the gap of the system of Haki Africa was 43%. From individual M&E system components’ scores, the study revealed that the component on organizational structure with M&E functions recorded a score of 72% while that of survey and surveillance had the lowest outcome of 48% these being the highest and lowest scores among the system components. From the qualitative report, it was established that the organization had clear job descriptions and defined M&E duties with clear responsibilities. In addition, M&E activities were effectively communicated and there was comprehensive assessment of the M&E plan during inception. Nonetheless, the organization had not facilited effective partnerships and there was need to revise the some of the indicators used to communicate the outcomes of the human rights projects. The study recommends that Haki Africa should carry out a thorough review of its M&E policies and implementation framework so that there are clear principles for designing, implementing, and evaluating programs. The study further recommends that Haki Africa should establish a robust and sustainable human resource capacity building program that involves both ongoing training and development opportunities on various aspects related to M&E lifecycle, such as development of indicators. Despite the concerted efforts to undertake data quality checks and validation processes coupled with seeking first-hand information from diverse stakeholders of Haki Africa, it is possible that not all components of the system were comprehensively evaluated since the M&E system of Haki Africa is complex