Browsing Theses and Dissertations by Author "Juma, Michael L"
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Cargo Tracking System as a Competitive Strategy in Service Delivery
Juma, Michael L (University Of Nairobi, 2014-11)The purpose of this study is to investigate on how does DHL Express use cargo tacking system as a competitive strategy in service delivery. The study was guided by the following research objectives: To establish the nature ...