Browsing Theses and Dissertations by Subject "Nairobi supermarkets."
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Investigation of Capacity Management Strategies and Their Influence on Service Quality: Case of Nairobi supermarkets.
(University of Nairobi, 2011)This study sought to determine capacity management strategies and their influence on service quality and the challenges in capacity management faced in Nairobi Supermarkets. The study was conducted using a descriptive ...