Analysis of factors that influence job satisfaction in the Rift Valley Railways

Abstract

The purpose of the study was to establish the factors that influence Job Satisfaction in the Rift Valley Rail-ways and whether the employees were satisfied with their new employer compared to Kenya Railways Corporation. The research was a descriptive survey. Primary data was collected using a semi-structured questionnaire that was answered by 48 respondents from the organizations' Central Region and the Headquarters. The data was collected between 1st March and 20th March 2007, five months after the Railway concession. The data was analyzed using the SPSS program. The findings were that the employees of rift valley railways are indifferent about their feeling on job satisfaction. On pay and compensation in general, the employees reported that they were dissatisfied. However, on working environment, supervision, the job and working conditions, the employees responded that they were satisfied. An interesting observation was that while the employees were not satisfied 'with their current pay, given the same salary in another organization, they were not ready to quit their jobs.