The relationship between career development and job satisfaction:A survey of managers in commercial banks in Nairobi

Abstract

A lot of studies have been done on job satisfaction but none has been done on the impact of career development on job satisfaction The primary purpose of this project is to establish whether career development opportunities have an impact on the levels of job satisfaction of employees. The population of interest in the study consisted of management staff in commercial banks in Nairobi. Oata was collected using a survey questionnaire. From the list of 43 banks a sample of 50 employees from 12 banks was used. 47 questionnaires were filled and returned. The drop and pick method was used to collect the questionnaires. The response rate was 94%. The data was ana lysed using descriptive statistics, correlation and regression analysis. The research revealed that all the employees were satisfied with their jobs and had the skills and knowledge to do their work all the respondents had at least a diploma .It was also evident that employees were satisfied with the career opportunities given to them by their organizations This means commercial banks are doing all they can to provide various forms of development opportunities to their employees and consequently satisfy their employees. And for them to achieve maximum results they need to do carry out a salary survey to determine and correct the anomalies that exist to avoid turnover of the employees they have developed. Recommendations for the research focus on factors aimed at improving job satisfaction levels through various job satisfaction items in particular career development.