Front office Hotel Management Information System (FOHMIS) Sirikwa hotel

Abstract

Services offered by the hotel include accommodation, hiring halls, laundry, and recreationamong others. Efficiencyof these servicesdepends on easinessand speed of executingthe transactions and accuracyof result. The project report details the input, processing and output of manual system. In this system data is captured on forms, processed by employee to produce information on output forms. This output forms are limited in scope and the process of redesigning them take a long time. It is therefore necessary to shift from this manual system to automated system. The development of the new system involved various stages, which included feasibility study, requirement analysis, design, and implementation of computer based Front Office Hotel Management Information System. The main objective is to automate the various manual transactions to enhance efficiency in service delivery. The automated system follows modular design where each module represents the activities undertaken in each department. The modules are integrated into a comprehensive Front Office Hotel Management Information System. The automated system is meant to achieve the objective outlined in the report. The system obtains data from various transactions, processand output desired information.