Challenges Of Strategy Implementation At The Kenya National Audit Office

Abstract

The environment In which organizations, whether private or public operate is dynamic and highly unpredictable. Due to the constant changes, organizations are required to continuously adapt so as to strategically meet the evolving challenges and exploit emerging opportunities to ensure survival and success. Once strategies have been formulated in the change process, they need to be implemented. Without successful implementation, the company will not obtain the intended results.

KENAO launched its current strategic plan in 2007 with an intention of completing the implementation by the year 2012. The institution is currently at the implementation stage. This is a management research study with special focus on strategic implementation challenges and measures taken in dealing with challenges encountered during strategy implementation at KENAO. To achieve the stated objectives a case study research method was used where primary data was collected from middle level managers of the organization.

Various studies have revealed that any organization that undergoes the process of implementing a strategy faces challenges both from internal and external to the organization. KENAO being a government agency institution is not an exception as it has been revealed by this study. The respondents indicated that the major challenges encountered by KENAO include; non adaptive culture, organizational structure that is incompatible with the new strategies, poor communication, resource mis-allocation, unsound reward system, government policies and procedures that limit decision making as well as information technology challenges.

The study also sought to establish the measures taken to cope with the challenges. Finally the research study recommended further study in other areas of strategic management process.