Employee perception of the link between performance and incentive pay: The case of selected employees in the Mobile Phone Industry.

Abstract

This study was on the topic of employee perception of the link between performance and incentives pay: the case of sales persons and technician in the mobile phone industry. The rationale for embarking on the study is an attempt to establish "perception of employees of the link between performance and incentive pay" which is the objective of the study. The research design of the study was descriptive, sampled from a population of Kencell and Safaricom firms. The findings derived from the study showed that employees perceive that there is a link between their performance and incentive pay. Recommendation is given for the use of the result from the study to reinforce change initiatives and establishment of a clearly understood relationship between pay and performance by other firms.Further research is suggested for other categories of employees other than the sales people and technicians.