| dc.description.abstract | Social security is an important sector in the economy of a country in terms of
economic growth. Indeed the year 2009/2010 budget speech the minister for finance
Hon Uhuru Kenyatta underscored the contribution made by NSSF in the stock
exchange and directed that .in future the institution will be required to invest in
Government treasury bills and bonds in order to boost economic growth. Strategic
management stresses the importance of all functional departments being integrated to
achieve the organizational goals and objectives. It consists of three stages
formulation, implementation and evaluation. Converting strategy into action is the
implementation part of it. Strategy implementation is considered the most difficult
stage in strategic management it requires commitment and sacrifice among others.
Strategy formulated and not formulated serves no purpose at all. The study sought to
determine the challenges facing NSSF in strategy implementation because
implementing strategy is a change process which break or make the best strategy, as
some writers put it "the devil is in the detail". Strategy implementation is tough, time
consuming and faces resistance because people fear the implications. Being a case
study the researcher utilized an interview guide for more comparability and the
interviewer's neutrality. Data collected was analyzed using content analysis because
of its qualitative nature. Four key departments (Research & Development, Human
resource and administration, finance and Information Technology which coordinate
formulation and implementation of strategy were chosen to participate in the study to
avoid duplication of data had more interviews been undertaken. Primary data was
collected using an interview guide."Content analysis was used to analyse the data
which confirmed challenges faced by NSSF in strategy implementation as
organization structure, culture, communication, reward system, power & politics,
leadership and change management process. | en |
