Employees Attitude Towards Promotion on Merit: a Case Study of Kenya College of Communications Technology

Abstract

The study reported here analyzed the employee's attitude towards promotion on merit. The case of Kenya College of Communications Technology (KCCT). Under the above broad objective the study explored the opinions of employees towards performance appraisal form, performance appraisal interview and their views on promotion on merit. It also sought to find out what factors cause satisfaction and dissatisfaction with promotion on merit and finally it sought suggestions and recommendations to make promotion on merit more efficient and acceptable to employees. The need for the study arose out of the urge to develop a better understanding of the link between promotion and performance and to help managers' to refine promotion policies already in existence. This was as a result of the current trends on the market place where organizations are right sizing with a view of increasing the productivity of' the fewer employees to surpass the total productivity of all employees before right sizing and also the need for all other organizations to improve their productivity. The study was exploratory in nature as not much research had been conducted in the area and little is known in the subject. A sample survey of KCCT employees was carried out, data was collected using a structured self-reporting questionnaire based on Likert (1932) type of scale an4analYSed and presented in tables and percentages. In conclusion, the finding of the study revealed that employees have negative attitude towards promotion on merit. This could be attributed to certain factors, such as the weakness of performance appraisal to accurately capture performance indicators and measure them. The employees feeling that performance appraisal interview is not carried out fairly and impartially and the failure to link promotion to merit.