Analysis of factors considered important in the successful implementation of information systems: a case study of Commercial Banks In Kenya

Abstract

Compelled by competition and the drive to lower costs, organisations are investing in Information technology systems infrastructure at unprecedented rates, integrating technology into a nearly all aspects of corporate operations. The mismanagement of Information Technology investments can lead to lost opportunities and exposure to enormous business risk. Information systems are a catalyst for change; it reallocates and therefore tends to redistribute power and must therefore be implemented with caution.

Today, nearly every facet of a business is dependent, tactically and strategically upon an effective computer based information system. Information has in fact emerged as a key strategic resource in national and international business development and the proper implementation and management of this resource can have an enormous impact on the growth and development of a business. Indeed in many cases it is a prerequisite for survival.

From the study the following factors were determined to be important during the implementation of information systems, strategic planing for information systems, participation of all key players, adequate controls procedures suppliers reliability, adequate change procedures, availability for alternative products, information systems managers understanding of the business, . adequate capacity for the new system to support growth in business and

sufficient processing speed for the new systems. These factors if taken into consideration during the implementation process will improve the reliability of the implementation by providing a framework which organisations can refer to.