The influence of job design on employee perception on job satisfaction in Kenya Airways: a comparison between pre and post privatization periods.

Abstract

This research is titled: The influence if job design on employee perception on job satisfaction in Kenya Airways. The study aimed to compare job satisfaction before and after privatization of Kenya Airways. The research was undertaken with the objective of finding out the influence of job design on employees' perception to job satisfaction in pre and post privatization periods in Kenya Airways. The study, utilized data collected using a questionnaire from 70 respondents randomly selected mainly using the stratified sampling method from the employees of the airline company:. The data was analyzed using frequency distribution tables, percentages, graphs and cross tabulations. The research findings revealed that job satisfaction levels were low before privatization. Consequently, with privatization, there was an increase in job satisfaction levels. It was therefore recommended that Kenya Airways should redesign jobs in all departments, for higher job to be obtained among the employees. In addition, further studies were suggested on finding out reasons why job rotation did not lead to an increase in job satisfaction, and also research on job satisfaction in companies that are not privatized.