Procurement Performance Measurement in Commercial Banks in Kenya

Abstract

Procurement encompasses the whole process of acquiring property and/or services. Sound public procurement policies and practices are among the essential elements of good governance. Performance measurement is crucial in enhancing the performance of organizations because whatever gets measured gets done. The procurement function has not been given the recognition it deserves in developing countries, in most public entities. The study used descriptive survey design with all the commercial banks operating in Kenya as the units analysis. The study used primary data which was collected through use of questionnaires with respondents as the procurement managers in the 43 commercial banks. The data collected was analyzed using descriptive statistics and inferential statistics. The results indicated that procurement performance measurements in banks are adequate. ANOVA statistics presented indicate that the overall model was statistically significant. There is a positive relationship between procurement performance measurement and internal processes, staff training, ethics and culture which through regression analysis had beta coefficients.