Supply Chain Innovation and Performance of Humanitarian Organization: a Case of the World Food Programme

Abstract

The objectives of this study were to determine the impact of supply chain innovation on supply chain process improvement and organizations performance in world food program and the challenges facing supply chain innovation in humanitarian organizations. This study adopted a descriptive study design in meeting its objectives. It sought answers to three main questions: what are the supply chain innovations used by world food program? What is the impact of supply chain innovation on supply chain process improvement in world food program? And what are the challenges facing supply chain innovations Humanitarian organization? After conducting a study on world food program, it was established that humanitarian organizations are involved in supply chain innovation. Some of the supply chain innovation indulged in most include are enterprise resources planning, use mobile computers, wireless LANs and distribution network optimization and least supply chain innovations adopted were Bokode, wave picking and pick by voice technology. The study concluded that Supply chain innovation is evident in humanitarian organization. This has been shown by a study conducted in world food program. Most of the innovations in supply chain were centered on use of technology. This is important in humanitarian organizations because the services they are offering rely on receipt and sharing of information. The researcher recommends that, although the study show that humanitarians organization adopt supply chain innovation, the management of these organizations needs to ensure that they adopt more innovation from business organization.