Factors Affecting Management of Change in the Road Agencies in Kenya

Abstract

Change management is a structured and systematic approach to achieving a sustainable change in human behavior within an organization. Change process in organizations usually happens due to the awareness of the need for change. The roads sector in Kenya has made some great advances over the last five years. In spite of the attention that the management of change has received from the foregoing, organizations especially in the Road Agencies in Kenya continue to have problems in managing organizational change and the search for generalized laws of change still pervades the discipline. The objective of this study was to determine the factors affecting management of change in the road agencies in Kenya. This study used a cross sectional survey research design administered through questionnaires. This study required an in-depth understanding of factors affecting management of change in the Road Agencies in Kenya. The target population for this study was all the road agencies in Kenya which included the Kenya National Highways Authority, Kenya Rural Roads Authority, Kenya Urban Roads Authority and the Kenya Wildlife Service. The target population had a total of 120 employees from the senior level of management in the agencies. Purposive sampling technique was used to select a sample representing 20% of the target population. This generated 24 respondents from which the study will collect data from. This study collected both primary and secondary data. Primary data was collected using questionnaires while secondary data was obtained from secondary sources which included periodicals, journals, internet and magazines from the company and other sources. Analysis was done using descriptive statistics that included frequency distributions, mean and mode as the measures of central tendency and bar charts to describe the data into simple summaries. Standard deviation was used as the preferred measure of statistical dispersion to compliment the measures of central tendency in analyzing the data. With the help of Statistical Package for Social Scientists (SPSS), the researcher qualitatively and quantitatively analyzed and interpreted the data obtained from the field.