Procurement planning and service delivery in state corporation in Kenya

Abstract

The study focused on procurement planning and service delivery in Kenyan state corporations. The objectives of the study were to establish the factors affecting service delivery and the relationship between procurement planning and service delivery in State Corporation in Kenya. Primary data was collected from executive directors and senior managers of the State Corporations using questionnaires. The data was analysed using percentages, means, standard deviations and frequencies. The information was also represented by use of bar charts, graphs and pie charts and in prose-form. The study found out that the main factors affecting procurement planning and service delivery in State Corporation in Kenya include corruption, provision of better infrastructures such as roads and electricity lagging behind for years, investment climate, government policies, challenge of limited skilled personnel to meet the rising needs of local people and challenge to get the right service provider with the equipments to do the job well. The study recommends further research on governments need to develop effective procurement planning and service delivery in the State Corporations by providing political and social economic changes in the efforts to give priority for the sector to be effective. is need for initiatives to be taken by the public to create a sustained and stable competitive strategy for the country’s demand and to be able to adjust to foreign technologies needed in state corporation. From the study there is need for an effective procurement planning in the provision of service delivery by State Corporations.