Influence of job level and chronological age on motivation of employees at the Kenya Utalii hotel.

Abstract

Motivation is a matter of satisfaction of human needs and unless the need at the lower level is satisfied, the higher order needs would not operate. The Kenya Utalii Hotel is in the hospitality sector which is in service industry. Like any other organization, the Hotel has employees of different ages and experience. These employees are in different levels in job cadres and in terms of career development. Individuals with the same chronological age may differ in terms of health, career stage and family status. The objective of this study was to determine the influence of job level and chronological age on motivation of employees at the Kenya Utalii Hotel. The study adopted a descriptive research design. Target population comprised all the 127 employees at the Hotel as per the human resource department. A representative sample of 69 (50%) employees was selected using stratified sampling technique for data collection. This study collected primary data using a self administered questionnaire. Descriptive statistics were used to analyze the data obtained. To help generalize the findings the collected data was grouped using percentages and measures of central tendency. The study concludes that the physical age of an employee affects their productivity to a great extent. The study concludes that employee motivation affects their productivity to very great extent. The study concludes that the job level of an employee affects their productivity to very great extent. The study recommends that older employees should have an advantage in the organization decisions since they have accumulated selfefficacy during their career; they are more aware of their own skills and abilities and should have a greater possibility to choose between task goals or learning goals.