Information and Communication Technology and Organizational Resource Management in Kenya’s Real Estate Sector

Abstract

The main purpose of this study is to investigate information and communication technology and organizational resource management in Kenya’s real estate sector. Specific objective of the study includes, to establish the extent to which ICTs are used for resource management in real estate, to determine the challenges encountered by utilizing ICTs in resource management in real estate to establish the benefits of usage of ICT for resource management in real estate and to establish the relationship between usage of ICT and organization resource management in real estate sector. The study will employ a descriptive survey research design. The total population for the study was 60employees. A questionnaire is used to collect data which will later be analyzed by the use of descriptive statistics and presented in frequency distribution tables and percentages. The findings established that factors that lead to use of ICT Firms include Management decisions, the need to increase efficiency, the urge to counter competitors and the need to reduce organizational costs. Ways of managing ICT in Firms is through employing competent personnel, sourcing for the right machines/equipments, regular check and maintenance of ICT devices and adequate funding and investing on ICT so as to curb the emergencies. ICT and organizational resources management should be enhanced in firms in order to reduced wastages in the organization, reduce organizational costs, enhance future use of resources, and enhance quick and easy tracking of required information. Challenges Firms are facing in the management and use of ICT include high costs of purchase and maintenance, regular machine failure or breakdown, ICT devices require high level of employee knowledge who works with ICT devices which may call for outsourcing and employee resistance due to loss of jobs. Based on the findings the study recommends that the management should carry out employee training to equip them with required skills to handle and use ICT effectively. The researcher suggested that further research should be carried out to determine the effects of ICT on organizational productivity