Technology and Strategy Alignment in Managing Change at Kenya Petroleum Refineries Limited

Abstract

This study sought to investigate technology and strategy alignment in managing at the Kenya Petroleum Refineries Limited (KPRL). A case study design methodology was used. The study targeted five senior managers at the KPRL namely: The CEO; COO; CFO; HRM; and the IT manager. Analysis was conducted through the use of content analysis. The findings from each of the five respondents were that strategy and technology were to a large extent fit at KPRL in managing change. The study also found that there were indeed challenges that KPRL faced in change management and implementation of the strategy – technology fit. The study concluded that strategy and technology were very strongly aligned in managing change at KPRL. The study also concluded that there were indeed challenges that the firm in general as well as the respective divisions faced in the management of changes necessitated by the strategy – technology alignment. From the findings and conclusions, the study recommends that the strong alignment between strategy and technology that pervades the philosophy of management at KPRL be sustained and nurtured further. The study also recommended that more specified corrective actions be taken to mitigate the challenges so that the fit can be more seamless.