Challenges of strategy implementation at the Kenya Police Service

Abstract

The strategy implementation process is a very vital process in the sustainability of the organization. The objective of the study was to establish strategy implementation challenges faced by Kenya Police Service and to determine the measures taken by the Kenya Police Service to address the challenges faced by the Service in Strategy Implementation. Towards the realization of the same objective, a case study research design was adopted whereby the researcher interviewed seven senior managers at Kenya Police Service headquarters who are responsible for strategy process. The data were collected through the use of the interview guide and analyzed using content analysis. Political interference, evolution of international terrorism, inadequate human resources, inadequate modern security equipment, insufficient funds and change of Government rules and regulations were cited as some of the other factors affecting implementation of the strategies. Some of the measures suggested included the need to align the organization culture to its strategy, motivation of staff to enhance performance, accountability of the leaders, fast communication of the strategy and teamwork. Strategy formulation process in the organization projects follows a top-down approach while implementation process adopts a bottom up approach. These disconnect in the strategy process of the organization and insufficient funds have in some way brought about challenges in the success of implementing the set strategies. The KPS should source for more funds and involve all stake holders in program formulation. Further research should be conducted on effects of resources allocation on performance in the service.