Perception of Effectiveness of Human Resources Information System by Branch Managers in Kenya Commercial Bank Ltd, Kenya

Abstract

Perception is the process by which individuals organize and interpret their sensory impression in order to give meaning to their environment (Robbins & Judge, 2011). Perception leads to decision making and action taking, at the most basic level, the decision to act or not to act, and this depends on how an individual develops motivation. The objective of the study was to determine the perception of effectiveness of human resource management information system by branch managers in Kenya Commercial Bank Ltd. The target population consisted of all the 155 Branch Managers of Kenya Commercial Bank countrywide. The study sampled 100 respondents. Primary data was obtained using a semi structured questionnaire. Descriptive statistics was used to analyze the data. It was assumed the data analysis that the results obtained were quite representative for the general population considering the sample size,The study found that human resource management information enhanced information quality in Kenya Commercial Bank, The study revealed that branch managers support the functions of the human resource management information system in Kenya Commercial Bank Ltd The branch managers agreed the adoption of the system was a success. The study recommends that commercial banks should adopt the human resource management information system and conduct more training, as it was found to give current and quality information critical for decision making. The study recommends that future researchers should perform a longitudinal study to check the trends in adoption of a successful human resource management information system by commercial banks in Kenya. This is because this study was done in one period of time