Monitoring, evaluation and control of strategy implementation by non-governmental Organizations in the wildlife industry, Nairobi County

Abstract

The general purpose of the study was to determine how non-governmental organizations in the wildlife industry within Nairobi County carry out the practice of monitoring, evaluation and control in the implementation of their strategic plans to enhance organizational performance and what challenges if any they encounter in monitoring and evaluation and what strategies do they put in place to overcome those challenges. The study was carried out through cross sectional survey focusing on non-governmental organizations within Nairobi County in the wildlife industry. Primary data was collected from the respondents through questionnaires and key informant interviews. A total of 28 questionnaires were sent and administered out of which, 22 responded and 6 did not respond. Secondary data from respondent organization, reports and past strategic plans was used to verify and validate the primary data. The data collected was analyzed using content analysis and descriptive statistics. to present information pertaining to the study objectives. Research findings revealed that most non-governmental organizations (100%) had strategic plans ranging from one year to five year plans that help them achieve better performance. It was also determined that the non-governmental organizations encountered numerous challenges in monitoring, evaluation and control of strategy implementing process. According to this research, the majority of the non-governmental organizations cited lack of adequate training and skills and external influence of stakeholders as the average challenges while these non-governmental used clear strategies and training and development as among the best coping strategies in place to help cope with the challenges. The research recommends that most NGOs engage the services of professional strategic managers as well as monitoring and evaluation personnel other than general administrative staff. This will help anchor the practice of monitoring, evaluation and control of the strategic implementation process. The research findings therefore addressed the questions under investigation and would be practical to the practitioners of strategic management and especially monitoring, evaluation and control of the planning process.