Supply chain risk management practices in Mobile telecommunications sector industry In Kenya

Abstract

The study sought to explore the supply chain risk management practices preferred by the mobile telecommunication companies in Kenya, effectiveness of these practices and the challenges they face while implementing supply chain risk management. In order to satisfy the objectives of the study, a survey was conducted in all the four mobile telecommunications companies in Kenya. The research instrument used was SPSS and descriptive statistics was used by way of percentages, proportions and frequency distribution distributions to analyze data. The findings revealed that most mobile telecommunications companies have implemented supply chain risk management. However, it was evident that most mobile telecommunication companies have not paid much attention to cyber supply chain risk management Plan as a supply chain risk management practice. It was also established that the major challenges to implementing supply chain risk management in mobile telecommunications companies were high investment costs in terms of technology, increasing fierce competition within the industry and lack of government support. The study therefore recommends that all mobile telecommunications companies in Kenya should endeavor to fully understand the supply chain risk management practices to drive them to world class status to ward off competition. The government should also offer tax holidays to mobile telecommunication companies to protect the industry which plays a significant role in Kenya's economy.