The Future of ISO 9000 Quality Management System in a Global Economy
Date
2013Author
Okwiri, Owino A
Mbeche, Isaac M
Type
ArticleLanguage
enMetadata
Show full item recordAbstract
This position paper discusses ISO 9000 family of
standards in terms of its capability
assessment value and as a framework for ma
nagement of organizations. Uses data
collected from empirical sources to buttress
a position for the continued usefulness of
the management system standard for the fore
seeable future and challenges the critics
to put forward an alternative that can be
effective for the complex global economy.
The paper uses rationalization to put forwar
d a thesis in which the misperceptions are
blamed on the marketing flavor fa
vored by the certification industry