A model for post-implementation evaluation of health information systems: The case of the DHIS 2 in Kenya

Abstract

Health information systems are developed and implemented to improve health care quality and increase patient and physician satisfaction. This paper describes the influence of health professional sub-cultures on adoption of health information system. It measured the professional sub-cultures and tested their relationship with HIS attitude and also their relationship with HIS satisfaction. We administered OCI and user satisfaction survey to doctors, nurses, pharmacists and record clerks in the University of Nairobi health service clinics. We performed correlation and regression analysis on the data. According to the results from the study, doctors perceived an aggressive culture style whereas nurses, record clerks and pharmacists perceived a constructive culture.