Factors affecting the adoption of E-governance in a public institution in Kenya: case of Nema-Kenya

Abstract

The aim of the study is to determine factors affecting the adoption of e-governance in a public institution in Kenya, a case of NEMA-Kenya. E-government has been identified and adopted as one of the most efficient vehicles for appropriate, transparent and inclusive / participatory decision making in many countries. Kenya has shown a higher propensity to indigenous knowledge systems which are full of inefficiencies, a lot of red tape in public service delivery, and prone to corrupt and inefficient practices. Descriptive design was suited for this study because the sample size is small and also structured questionnaires were used. Data was collected from a total of 180 respondents. A sample size of 200 out of 400 officers charged with the responsibility of overseeing that checks and controls are in place in the core areas of the institution charged with the role of e-governance. The adoption of e-Governance promises a sharp paradigm shift where public institutions will be more responsive and transparent, promote efficient Public Private Partnerships (PPP), and empower citizens by making knowledge and other resources more directly accessible. Our study sought to determine the factors affecting adoption of e-governance in public institutions by looking at variables trust, Resistance to Change, client access and systems rights and security from officers charged with the responsibility of overseeing that checks and controls are in place in the core areas of NEMA like Accounts, Internal Audit and EIA (Environmental Impact Assessment) all of whom are charged with the role of e-governance. The results show that all the four factors tested in this study had an effect in adoption of e-governance in the public sector