Employees Perception of the Influence of Human Resource Management Practices on Performance of Kengen

Abstract

Human Resources Management practices in organizations have undergone major shifts and as such Human Resource practitioners have taken a strategic position in organizations as they have a major role to play in organizational performance. The purpose of this study was to investigate employees perception of the influence of human resource management practices on performance of Kengen. The research design was a descriptive survey research design. A population of 245 respondents were sampled using random stratified method from the target population. Data was collected using a structured questionnaire and analysed using descriptive statistics comprising of mean scores, standard deviation and percentages. The study revealed that human resource planning influences organization performance in Kengen through well designed organization structure, job designs and human resource plans that ensures the organization is able to meet the staffing requirements. The recruitment and selection in Kengen contributes to providing the appropriate human capital for delivery of organization goals especially from the fact that a comprehensive recruitment and selection policy exists and that recruitment and selection process always aims at acquiring highly skilled employees. Acquisition of skills and competencies contributes to performance, however the training and development policy and procedures do not provide training opportunities and initiatives focused on increasing the competency levels of the employees which would contribute to the performance of Kengen. The results of the study also revealed that performance targets of employees are linked to the overall corporate objectives however the performance management system and evaluation process is not focused to ensure that employee performance is delivering on the performance of Kengen. The study revealed that the reward management policy framework, bonuses, promotions and employee recognition schemes do not enhance employee performance, motivation and retention to drive organization performance in Kengen. In addition the study revealed that employee and industrial relations have direct impact on the performance and that there is an established framework to facilitate good employee and industrial relations to reduce disruption and enhance productivity in Kengen. Similarly a comprehensive health and safety policy is established and the initiatives enhance productivity and performance. To achieve the organization's strategic objectives and influence performance the study recommends that human resource plans are linked to the organizations strategy and subsequent implementation these plans should facilitate achievement of the overall goals of Kengen. The training and development policy framework and initiatives are reviewed and implemented to ensure they are comprehensive to provide training opportunities for employees that are focused on skill and competency development that will enable them meet the organizational goals and impact the performance of Kengen. A review of the performance management policy and system to ensure it is focused on the enhancement of performance of employees and subsequently the organization. In addition a comprehensive review of the reward management policy to ensure that the bonuses, promotions, employee recognition schemes enhance motivation, retention and performance of employees and ultimately drive performance of the organization. It is also recommended that the human resource management practices incorporate complimentary practices such as mentoring and coaching, team building, knowledge sharing and change management so as to influence performance of Kengen Also, provided, are suggestions for further studies.