Application of Outsourcing Strategy Among Shipping Firms in Kenya
Abstract
The shipping industry plays a very crucial role in the Kenyan economy. As the world business
environment changes it is vital that businesses including the shipping firms adapt to these changes
in order to survive and achieve their corporate objectives. Outsourcing is a strategic tool used by
companies to improve their ability to concentrate on the core competencies, outsourcing non-core
functions. It is therefore a business response to the external environment and to competitive forces
within industry. Shipping companies use outsourcing practices due to increased levels of vessel
charter hire costs and the high cost of fuel or bunker. Outsourcing helps the firms to keep at par
with competitors while ensuring a return on investment coupled with certain, albeit diminishing
profit margin. The overall aim of this study was to assess the application of outsourcing strategy
among shipping companies in Kenya. The specific objectives were to establish the extent to which
shipping companies use outsourcing practices and determine which strategies they use. The study
also aimed to establish which factors influence outsourcing decisions by the firms. Literature review
was gathered from various sources with more emphasis on more current literature from renowned
authors in outsourcing strategy. The research used a cross-sectional survey research design which
aimed at assessing the application of outsourcing strategy among the shipping firms in Kenya. The
data collection tool used was a questionnaire with closed and open-ended questions guided by the
contents of the literature review and aimed at achieving the set objectives. The targeted respondents
were the senior managers in charge of outsourcing. The questionnaire was administered by drop
and pick method and also via email. The study revealed that the shipping companies in Kenya use
similar outsourcing strategy with a greater emphasis on cost reduction in order to increase their
competitiveness. The study also established that outsourcing is regarded as an important element of
the corporate strategy of most shipping firms in Kenya. This implies that shipping firms in Kenya
apply outsourcing strategy and prefer to outsource non-core activities.
Publisher
University of Nairobi
Description
Thesis Master of Business Administration (MBA)

