A real time web based employee abuse reporting application in Kenya: A case of a University College

Abstract

This project presents a summary of the work covered in this research and the findings uncovered. This work analyses the potential of a web based applications to improve abuse reporting among employees in organizations. In particular, it focuses on abuse reporting using a web system developed to support the reporting process and be able to address the challenges of reporting procedures, reporting hierarchy, reporting language and communication barriers faced by the existing reporting systems. This study focuses on improving the routine abuse reporting of employees by identifying the challenges associated with real time reporting of traditional abuses and determines how web based system can be used to overcome the problem and thus enhance abuse reporting procedures. This report presents the findings and a prototype employee abuse web based reporting application for a University College. A study was carried out among 75 employees comprising of teaching and non- teaching staff who were randomly sampled. A questionnaire was selected as the research tool given the nature of the issues we wanted to study. The results were tabulated, analyzed using qualitative analysis. A prototype web based application on employee abuse reporting was developed. The researcher developed reporting system prototype and tested it to provide solutions to the research questions. The tested web based abuse reporting application allows University College staff to report abuse, crime or work related concerns to the management or to the human resource department