Influence of employee retention strategies on the performance of Kenya power and lighting company limited

Abstract

The purpose of the study was to investigate the influence of employee retention strategies on the performance of Kenya Power and Lighting Company Limited. The literature is mainly on theoretical foundation of the study, employee retention, organizational performance and effects of Employee Retentions on Organizational Performance. For this study, the research design was a case study due to the fact that the unit of analysis is one organization. The study collected data from the primary sources. An interview guide was used in collecting the primary data. The participants of the study were the General Manager, Human Resources and Administration managers since they have vital information and knowledge pertaining to this study. The interview guide was administered through a personal interview in order to get his opinion on the influence of employee retention strategies on the performance of Kenya Power and Lighting Company Limited. Intelligent employers always realize the importance of retaining the best talent. Some of the strategies used by KPLC include offering things like competitive salaries, profit sharing, bonus programs, pension and health plans, paid time off, and tuition reimbursement this sends a powerful message to employees about their importance at the organization. From the study findings it is clear that having proper retention strategy is important to retain employees. Employees need to feel valued and appreciated. This study has provided readers with a better understanding of tools to motivate and retain individuals through best techniques available. The study concluded that having proper retention strategy is important to retain employees thus there was a clear justification that employee retention strategies influences performance of Kenya Power and Lighting Company Limited. Managers at Kenya Power and Lighting Company Limited should examine the sources of employee retention strategies and recommend the best approach to fill the gap of the source, so that they can be in a position to retain employees in their organization to enhance their competitiveness in the this world of globalization. The study further recommends that further studies should be done on the effect of employed retention strategies on customer retention as this is a broad topic that should be researched on since customer retention is key to organizational performance.