A framework for adoption of human resource management information system in small and medium enterprises in manufacturing sector in Kenya

Abstract

The main purpose of this study is to identify major factors that influence effective adoption of HRMIS in manufacturing SMEs in Kenya. To achieve this, a survey was undertaken, from registered firms operating within Nairobi. A structured questionnaire was constructed, modified and translated to capture data from 150 HRM system users in manufacturing SMEs in Kenya. The information gathered from 117 out of 150 respondents, was analyzed using statistical package for social sciences (SPSS) which generated the frequency tables, bar graphs, pie charts, standard deviation, mean, Spearman correlation coefficient and cronbach’s alpha. Results revealed that employees training variables (HRMIS skills, innovation in HRMIS, and competence), organisational size variables (HRMIS department and job specialization), organisational strategy variables (HRMIS objectives, decision-making, and management support), and HRMIS facilitating conditions (infrastructure/ICT facilities, financial support, and security measures) are major factors included in the framework. In order to address the grievances of employees on time, the government should consider using this framework which can serve as a blueprint to standardize, authenticate and validate HRMIS services in SMEs. The manufacturing SMEs in Kenya can benefit from this model because IT-based HRM systems can off-load administrative tasks freeing up HRM professionals for more valueadding duties.