Employee perception of performance management practices in Kenya power and lighting company limited

Abstract

Performance management practices are compulsory in any organization today owing to the competitive nature of business and increased customer rights protection. Kenya Power and Lighting has not been left out in this quest of management of performance and has as a result established practices that support performance. The study has concluded that the practices of performance management that exist within management are perceived highly by the employees who practice them. From how the objectives are set to how they are measured, reviewed and rewarded, employees seem to embrace them. Non-unionisable employees who are the only participants in performance management practices have embraced these practices and annual rewards that come in form of bonuses are a well expected and known event in the organization. Performance management practices in the organization are therefore a trend that has not only reached its expected peak but also a great success. The challenges that were observed need to be attended to in order to create a seamless flow and respect amongst both the employee and employer for the benefit of all other stakeholders.