Relationship between realistic job preview and employee job satisfaction: a survey of management employees of commercial banks in Kenya
Abstract
The employers‟ objective when selecting employees is to hire the right person who will
fit into the job and the organization and who will give return on the investment of hiring
him as soon as possible. If the employee were to leave the organization before giving this
return and adding value to the organization, the organization would lose immensely. It is
therefore important to come up with ways that will aid the employer in selecting those
candidates that will be able to derive satisfaction from their jobs in order to avert their
early turnover.
Labor turnover is extremely expensive to an organization and may be reduced if the
realities of the job are communicated to the new applicant before the applicant accepts
the job offer. The objective of this study was to determine the relationship between
application of realistic job preview and job satisfaction of management employees in the
leading commercial banks in Kenya.
Primary data was used for this research and it was collected using a structured
questionnaire. The questionnaire consisted of both closed and open ended questions and
was administered to management employees in the head offices of the 10 leading
commercial banks in Kenya in terms of profitability.
The study established that 70.3% of the employees in commercial banks had undergone
some form of realistic job preview and 79.7% of the respondents were satisfied with their
current jobs. The Chi square test also established that there is a significant positive
relationship between realistic job preview and employee job satisfaction. The study has
therefore determined that realistic job preview leads to increased level of employee job
satisfaction. Many more organizations should be encouraged to adopt their use.
Publisher
University of Nairobi
Description
MBA Thesis