Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Title
Now showing items 17626-17645 of 24452
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Quality Management Paradigm and Customer Loyalty in Firms Listed at Nairobi Securities Exchange in Kenya
(University of Nairobi, 2015)The purpose of this study was to establish the relationship between quality management paradigm and customer loyalty in manufacturing and service companies listed in Nairobi Securities Exchange. The study adopted a ... -
Quality Management Paradigm and Performance in Auto Industry in Kenya
(University of NairobiSchool of Business, 2013-10)By aligning corporate beliefs relating to quality, measurement, product positioning, product design and key stakeholder with customer needs and expectations, an organization is expected to accrue improvement in key ... -
Quality Management Practices and Customer Retention in Micro and Small Enterprises in Nairobi City County, Kenya
(University of Nairobi, 2016)The contents of this study was based on the following objectives; establishing quality management practices among micro and small enterprises (MSEs) and thereafter determining their influence on customer retention in micro ... -
Quality Management Practices and Financial Performance of Cement Manufacturing Firms in Kenya
(University of Nairobi, 2014)The study was set to establish the quality management practices adopted by cement manufacturing firm in Kenya and financial performance of the same. The study used a cross sectional research design since it focused on ... -
Quality Management Practices and Firm Performance of Oil Marketing Companies in Kenya
(university of nairobi, 2018)This study sought to establish the effect of quality management practices on performance of oil marketing companies in Kenya. This study adopted a census survey research design. The population of the study was the oil ... -
Quality Management Practices and Operational Performance of Insurance Companies in Kenya
(University of Nairobi, 2018)To establish how operational performance of insurance companies was affected by quality management was the main objective of this study. Specifically, the study sought to establish the quality management practices adopted ... -
Quality Management Practices and Operational Performance Of Telephone Communication Companies In Kenya
(University of Nairobi, 2019)This study was aimed at establishing the implementation of quality management practices in telephone communications companies of Kenya. Specifically, the study sought to establish how the quality management practices had ... -
Quality Management Practices And Performance In Private Primary Schools In Ruiru Sub-County
(University Of Nairobi, 2019)The increasing pressure towards business excellence among business entities in various industries, drives organizations to desire to achieve and provide world class standards in the delivery of products and services in ... -
Quality management practices and performance of hotels in Nairobi
(2014)The drive of this study was to investigate the Quality management practices adopted by hotels in Nairobi and find out the impact of the adopted practices on hotel performance. A survey of the 39 hotels in Nairobi listed ... -
Quality management practices and performance of supermarkets in Nairobi
(University of Nairobi, 2013)Quality management practices has been an area that has been extensively researched (Kayanak, 2003). However no research has been conducted within the context of performance of Supermarkets in Nairobi. This research is ... -
Quality Management Practices and Supply Chain Performance of Large Scale Manufacturing Firms in Kenya
(University of Nairobi, 2015)This study was set to establish quality management practices and supply chain performance in large manufacturing firms in Nairobi, Kenya. The study had three objectives: to determine the extent to which quality management ... -
Quality management practices in Kenyan educational institutions: the case of the university of Nairobi
(School of Business, 2007)Although a number of studies had been done on the concept and context of quality management and higher education respectively, none had been done within the context of public universities in Kenya, the case of the University ... -
Quality Management Systems and Coffee Quality in Small Scale Coffee Sub-sector in Kenya
(University of Nairobi, 2015)Quality management systems are developed for use as a management technique to communicate to employees what is required to produce desired quality of products and services and to influence employees‟ actions to complete ... -
Quality Management Systems and Performance of ISO Certified Manufacturing Firms in Kenya
(University of Nairobi, 2021)In today's tough global market, good quality management is essential ensuring that the company remains competitive. Companies use quality goods and services to survive in a changing business environment. Kenya’s manufacturing ... -
Quality management systems and quality in universities in Kenya
(2014)This research sought to analyze Quality Management Systems and quality in Universities in Kenya. In this study a descriptive survey design was used. According to Owlia and Aspinwall (1996), descriptive research portrays ... -
The Quality Of An Urban Residential Neighbourhood
(University of Nairobi, 2019)ABSTRACT This research assesses the quality of an urban residential neighbourhood. This study aims to assess the status of quality in Umoja 1 estate. The premise guiding the study is that the quality of an urban environment ... -
Quality Of Care Provided To Adolescents Aged 10 Upto 19 Years In Kenyatta National Hospital, Nairobi, Kenya
(University of Nairobi, 2018)Background: A health care system that seeks to improve the quality of care across all population groups must ensure that it provides health care that is; Effective, Accessible, Acceptable, Equitable and Safe. In developing ... -
The quality of health service provision by Nairobi city council health clinics
(Depatment of Sociology, University of Nairobi, 2007)Health care provision is a challenge facing most developing countries. Financial constraints continue to be a stumbling block at all levels of public health provision. Even with introduction of cost sharing, health ... -
The Quality of Life of Orphans and Vulnerable Children in Embu County
(University of NairobiSociology and community development, University of Nairobi, 2013)OVCs face many challenges from the responsibility of caring for sick and dying parents to a lack of resources to meet basic needs such as food, shelter, education and health care. These challenges can have an adverse ...