Browsing Faculty of Arts & Social Sciences (FoA&SS / FoL / FBM) by Author "Odock, S.O."
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The influence of the moderating role of logistics information systems on the relationship between logistics management practices and customer satisfaction of shippers in Kenya
Salome, R.W.; Odock, S.O.; Wainaina, G; Kinoti, M (DBA Africa Management Review, 2021-12-01)The objective of this study was to establish the effect of Logistics Information Systems (LISs) on the relationship between Logistics Management Practices (LMPs) and customer satisfaction of shippers in Kenya. A hypothesis ...