Browsing Faculty of Arts & Social Sciences (FoA&SS / FoL / FBM) by Author "Owino, O. Joseph"
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Factors Determining Customer Commitment to Service Providers in Kenyan Mobile Telephone Industry
Owino, O. Joseph (School of Business, University of Nairobi, 2012)The study was designed to determine factors which contribute to customer commitment in the mobile telephone service industry. The population of interest comprised of subscribers to mobile telephone companies in Nairobi ... -
Factors Determining Customer Commitment to Service Providers in Kenyan Mobile Telephone Industry
Owino, O. Joseph (2012)The study was designed to determine factors which contribute to customer commitment in the mobile telephone service industry. The population of interest comprised of subscribers to mobile telephone companies in Nairobi ...